Cloud-Based Collections
Our AI-enabled debt collection tool helps mitigate delinquency risk while empowering your agents to make compassionate human connections.
One-Stop Collections
Collector openly integrates with any data source or lending product, providing a single tool to manage the entire debt collection process, including repossession, foreclosure, disposition, and legal workflow management, while this integration allows for a comprehensive view of the customer lifecycle, enhancing your team's efficiency.
Custom Assignment & Queue Creation
We don’t take a one-size-fits-all approach to collections. Our rules engine and queue creation tools allow you to segment and prioritize your agents’ queues based on your institution’s strategies and policies.
Boosted Agent Efficiency
Keep agents on task and focus on the right cases with predictive dialing which automatically queues up an agent’s next case immediately upon task completion, while role settings allow agents to specialize by product, collateral, or any other loan characteristic, enhancing your team's effectiveness and ensuring a more human-centered collections process.
Automation & AI
Automated reminders and gentle past-due nudges help proactively reduce delinquency while freeing up your collection’s agents. Plus, our AI intelligently recommends realistic payment arrangements to aid in negotiations.
Measure & Manage
Fully customizable dashboards and workflow management give you complete control. Track your team’s performance and collection strategies and optimize your workflows all from a single tool. Real-time analytics empower you to make informed decisions that enhance organizational performance.
Secure & Reliable
Security you can trust
FCA and regulation compliant for all collections, repossessions, foreclosures and bankruptcy management.
Always on
Outages are a thing of the past with our team managing your collections solution. With state-of-the-art, cloud-based redundancy, 99.95% availability, and extended support coverage, we’re always there for you.
Always innovating
We stay on top of changing tech trends and leverage our wide base of usage data and user feedback to continually improve and innovate Collector. Our commitment to continuous improvement ensures your collections process remains effective and relevant.
Your trusted technology partner
“Innovation is necessary to be able to deliver the value that customers need, and with OBS we have had a much-needed ally to continue bringing that innovation and competence to deliver value to our customers.”
Victor Méndez Saba
Let’s Go!
Schedule a demo to see Collector in action!