Our AI-enabled debt collection tool helps mitigate delinquency risk while empowering your agents to make compassionate human connections.
Collector openly integrates with any data source or lending product, giving you a single tool to manage the entire debt collection process including repossession, foreclosure, disposition and legal workflow management.
We don’t take a one-size-fits-all approach to collections. Our rules engine and queue creation tools allow you to segment and prioritize your agents’ queues based on your institution’s strategies and policies.
Keep agents on task and focused on the right cases with predictive dialing which automatically queues up an agent’s next case immediately upon task completion. Role settings additionally allow agents to specialize by product, collateral or any other loan characteristic.
Automated reminders and gentle past-due nudges help proactively reduce delinquency while freeing up your collections agents. Plus, our AI intelligently recommends realistic payment arrangements to aid in negotiations.
Fully customizable dashboards and workflow management gives you complete control. Track your team’s performance and collection strategies, and optimize your workflows all from a single tool.
FCA and regulation compliant for all collections, repossessions, foreclosures and bankruptcy management.
Outages are a thing of the past with our highly available team managing your collections solution. We’ve got your back if a disaster strikes with full disaster recovery support.
We stay on top of changing tech trends and leverage our wide base of usage data and user feedback to continually improve and innovate Collector.
From designing and implementing a custom solution that meets your institution's exact needs to 24/7 training and support, we are your digital transformation partner. Not sure where to start or if your institution is ready? Let's talk to see how we can help you!
“Financial institutions need companies that help them grow, not a service provider, but an ally that supports innovation and gives your customers security. An ally to help you achieve your goals…,”
Schedule a demo to see Collector in action!